No, you don’t need to be home! As long as we have access to your yard, we can complete the service. For your convenience, we’ll send you a text notification when we’re on our way, so you always know when to expect us.
We proudly serve Williamson and Travis County, including Round Rock, Georgetown, Liberty Hill, Leander, Hutto, Pflugerville, Cedar Park, Jarrell, and North Austin.
We offer weekly, bi-weekly, and twice-a-week dog waste removal services to ensure your yard stays clean and odor-free.
Yes, our team uses pet-safe methods and eco-friendly products to clean your yard, ensuring the safety of your furry friends and the environment.
Yes, we offer professional dog waste removal services for commercial properties, helping businesses maintain a clean and professional appearance.
Your safety, your pets’ safety, and our team’s safety are top priorities. If conditions like heavy rain or lightning make it unsafe to work, we’ll postpone your service to the next day. If that isn’t possible, we’ll return on your next scheduled service day. For heavy snow that completely covers your yard, we’ll either wait for it to melt or reschedule your service for the following week.
Pet safety is our priority. We send a reminder the day before your service and notify you via text with an estimated arrival time. After completing the job, we secure your gate and take a photo for our records (available upon request). Additionally, our team sanitizes equipment after every yard to prevent cross-contamination. We’re also trained to notice abnormalities in pet waste that could indicate health issues. If we spot anything unusual, we’ll alert you right away.
Yes, we are fully insured! While we take great care on your property, in the rare event of an accident, you won’t be responsible for any unexpected costs.
Our technicians arrive in clearly marked Fresh Start vehicles and wear uniforms with our logo, so you can easily identify us.
We charge your card on file after each service rather than a monthly fee. This ensures you only pay for completed services. If a service is skipped for any reason, you won’t be charged.
We understand things come up, like scooping the yard yourself, being out of town, or forgetting to unlock the gate. Just give us a call or email us at [email protected], and we’ll happily reschedule.
We strive for excellent service every time. If you experience any issues or have feedback, please contact us immediately, and we’ll address it promptly to ensure your satisfaction.
(512) 955-5371